Privacy and Policy
Privacy Policy
This Privacy Policy describes how sahaj collects, uses, and discloses your Personal Information when you visit, browse, or make a purchase from our Site.
Collecting Personal Information
When you visit our Site, we collect certain information about your device, your interaction with our store, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support.
“Personal Information” refers to any information that can uniquely identify an individual.
Device Information
1) Examples collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and your interaction with the Site.
2) Purpose: to ensure the Site loads accurately for you, and to perform analytics to improve user experience.
3) Source: collected automatically via cookies, log files, web beacons, tags, or pixels.
4) Disclosure: shared with Shopify, our website hosting provider.
Order Information
5) Examples collected: name, billing address, shipping address, payment details (including credit card numbers), email, and phone number.
6) Purpose: to process orders, arrange shipping, send invoices/confirmations, communicate with you, prevent fraud, and share product updates or promotions (if opted in).
7) Source: collected directly from you.
8) Disclosure: shared with Shopify and relevant logistics/payment partners.
Sharing Personal Information
We may share your information with trusted service providers to help us operate the Site and fulfill our services.
1) Shopify: powers our online store. Learn more here: Shopify Privacy Policy.
2) Legal compliance: we may disclose information if required by law, court orders, or to protect our rights.
Behavioural Advertising
We use your Personal Information to deliver targeted advertisements and marketing communications we believe may interest you.
Google Analytics: helps us understand customer behavior. Learn more here:
Google Privacy Policy.
Opt out of Google Analytics
You may opt out of targeted ads:
1) Facebook
2) Google
Using Personal Information
We use your Personal Information to:
1) Provide and deliver products
2) Process secure payments
3) Ship and fulfill orders
4) Offer customer support
5) Send updates, offers, and promotions (if subscribed)
GDPR (For EU Residents)
If you reside in the European Economic Area (EEA), you have rights regarding your Personal Information, including:
1) Access
2) Correction/Update
3) Erasure
4) Data Portability
For requests, please contact us using the details below.
Retention
We retain your Personal Information for as long as needed to fulfill the purposes described here, unless you request its deletion.
Cookies
We use cookies to improve your browsing experience. These include functional cookies (for login/shopping cart), performance cookies (for analytics), and advertising cookies (for personalized marketing).
You may control cookies via your browser settings. For more information: www.allaboutcookies.org.
Contact Us
For more information about our privacy practices or if you wish to make a request regarding your Personal Information, please contact us:
📧 Email: support@sahajsilver.com
📍 Address: 1ST FLOOR, Kusugal Rd, opp. SBI ZONAL OFFICE, Hemanth Nagar, Bengeri Extension, Keshwapur, Hubballi, Karnataka 580023